Two products, two ways to pay
Survey Network bills per campaign. Receptionist runs on a small monthly base plus £0.10 per minute of talk-time. No minimums, no setup fees, first month free for new customers.
First month free on Receptionist.
Try the AI receptionist live on your number for 30 days — no setup fee, no minimum, no commitment. After the free month, you pay the base plus the minutes you actually used. Cancel any time and keep your transcripts.
Per-campaign — you pay once, the report lands in 48 hours.
Outbound calls placed at scale, structured answers parsed automatically, themes clustered with AI, and a polished shareable report your team can forward. See an example report →
SignalLine runs the campaign on your behalf — no dashboard or operations work for your team.
Starter
Try it on a single round of customer calls.
- Up to 100 outbound calls
- Full editorial report (KPIs, sentiment, drop-off, themes)
- AI-clustered themes from open answers
- Issues found + improvements recommended
- Shareable link delivered in 48 hours
- English language only
Standard
Quarterly NPS, post-purchase, or research run.
- Up to 300 outbound calls
- Everything in Starter
- 15+ language support (multilingual respondents)
- Branded report with your logo + colours
- 7-day campaign window
- Email support
Pro
Multi-location SMBs and agencies reselling to clients.
- Up to 1,000 outbound calls
- Everything in Standard
- White-label report (your branding, no SignalLine mark)
- Custom survey design with Claude-assisted writing
- Priority calling slots (UK 5–8 pm)
- Phone + Slack support
- API access for CRM / data warehouse integrations
Add-ons & options
- Same-day rush delivery — +£300
- White-label report add-on (Standard tier) — +£500
- Custom survey design with Claude — +£250
- 4-campaign annual prepay = 1 free (~25% off)
Always-on phone presence — base monthly + per minute of talk-time.
Your dedicated AI receptionist takes inbound calls 24/7, answers questions from your knowledge base, transfers to a real human when needed, and captures lead details. A typical 60-90 second call costs £0.10–£0.15 in talk-time — a small business pays around £50–£120 / month all-in.
Live customer dashboard included — monitor calls, transcripts, and quality in real time.
Starter
For solo traders and single-location SMBs taking English calls.
- 1 dedicated UK phone number
- 24/7 always-on AI receptionist
- English only
- Knowledge base tailored to your business
- Transcripts + structured lead capture
- Live dashboard — monitor calls in real time
- First month free
Growth
For businesses with international callers — unlocks 15 languages.
- Everything in Starter, plus:
- 15 languages with auto-detect at call start
- Mid-call specialist handoff (Spanish, French, German, Mandarin, Russian + 10 more)
- Per-language knowledge base translations
- Mid-call transfer to your team's phone
- First month free
High volume (more than 5,000 minutes / month)? Talk to us →
New-customer offers & options
- First month free for new customers
- First month free when you also book a Survey Network campaign
- Annual prepay = 2 months free (~17% off the monthly base)
- Volume rates negotiable above 5,000 minutes / month
The fundamentals, not add-ons.
Pricing questions
Survey Network is per-campaign — you pay once for each round of outbound calls and get the editorial report delivered as a shareable link inside 48 hours. Tiers are based on call volume: £499 for up to 100 calls, £999 for up to 300, £2,499 for up to 1,000. No monthly commitment, no minimums beyond a single campaign.
Ready to transform your voice operations?
Talk to our team about how SignalLine AI can help you scale your research, feedback, and outbound calling programmes.
No commitment required. We'll walk you through the platform and discuss your specific use case.