/* SignalLine survey report — editorial design.
   Translated from claude.ai/design export at docs/design-export/.
   Palette: navy ink + signal blue (used sparingly).
   Type: Instrument Serif (display) + Inter (UI) + JetBrains Mono (meta/axes). */

:root {
  --ink:        #0A1628;
  --ink-80:     rgba(10,22,40,.80);
  --ink-65:     rgba(10,22,40,.65);
  --ink-50:     rgba(10,22,40,.50);
  --ink-35:     rgba(10,22,40,.35);
  --ink-18:     rgba(10,22,40,.18);
  --ink-10:     rgba(10,22,40,.10);
  --ink-06:     rgba(10,22,40,.06);
  --ink-03:     rgba(10,22,40,.035);

  --paper:      #f6f5f0;
  --paper-2:    #efede5;
  --card:       #fbfaf5;

  --signal:     #3B82F6;
  --signal-08:  rgba(59,130,246,.08);
  --signal-14:  rgba(59,130,246,.14);

  --pill-warn-bg:  #efe7d6;
  --pill-warn-fg:  #6b4f12;
  --pill-crit-bg:  #ead8d2;
  --pill-crit-fg:  #6e2a18;
  --pill-low-bg:   #e2e3d8;
  --pill-low-fg:   #4a4f33;
  --pill-info-bg:  #dde2ea;
  --pill-info-fg:  #2a3b57;

  --t-display: 168px;
  --t-h1:      40px;
  --t-h2:      22px;
  --t-h3:      15px;
  --t-body:    14px;
  --t-meta:    11px;

  --serif: "Instrument Serif", "Times New Roman", Georgia, serif;
  --sans:  "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
  --mono:  "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace;

  --positive: #2f6b3a;
  --negative: #8a2a1c;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  background: var(--paper);
  color: var(--ink);
  font-family: var(--sans);
  font-size: var(--t-body);
  line-height: 1.55;
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  font-feature-settings: "ss01", "cv11";
  letter-spacing: -0.005em;
}

/* subtle paper grain */
body::before {
  content: "";
  position: fixed; inset: 0;
  pointer-events: none;
  z-index: 0;
  background-image:
    radial-gradient(rgba(10,22,40,.022) 1px, transparent 1px),
    radial-gradient(rgba(10,22,40,.014) 1px, transparent 1px);
  background-size: 3px 3px, 7px 7px;
  background-position: 0 0, 1px 2px;
  mix-blend-mode: multiply;
  opacity: .6;
}

.report-shell {
  position: relative; z-index: 1;
  max-width: 1180px;
  margin: 0 auto;
  padding: 56px 64px 96px;
}

/* ---------- States ---------- */
.state-card { padding: 96px 32px; text-align: center; }
.state-spinner { width: 28px; height: 28px; border: 2px solid var(--ink-18); border-top-color: var(--ink);
                 border-radius: 50%; margin: 0 auto 24px; animation: spin 0.9s linear infinite; }
.state-icon { width: 44px; height: 44px; border-radius: 50%; background: var(--ink); color: var(--paper);
              display: flex; align-items: center; justify-content: center; font-size: 22px; font-family: var(--serif);
              margin: 0 auto 24px; }
.state-message { font-size: 15px; color: var(--ink-65); font-family: var(--sans); }
@keyframes spin { to { transform: rotate(360deg); } }
.hidden { display: none !important; }

.btn { padding: 10px 18px; border-radius: 4px; font-size: 13px; font-weight: 500;
       border: 1px solid var(--ink-18); background: var(--card); color: var(--ink); cursor: pointer; font-family: var(--sans); }
.btn-primary { background: var(--ink); color: var(--paper); border-color: var(--ink); }

/* ---------- Type primitives ---------- */
.eyebrow {
  font-family: var(--mono);
  font-size: var(--t-meta);
  font-weight: 500;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: var(--ink-50);
}
.meta { font-family: var(--mono); font-size: var(--t-meta); letter-spacing: .08em;
        text-transform: uppercase; color: var(--ink-50); }
.num  { font-variant-numeric: tabular-nums; }

/* ---------- Header / masthead ---------- */
.report-header {
  display: flex; align-items: center; justify-content: space-between;
  padding-bottom: 18px;
  border-bottom: 2px solid var(--ink);
  margin-bottom: 0;
  gap: 24px;
}
.header-client { display: flex; align-items: center; gap: 14px; min-width: 0; }
.client-logo {
  width: 44px; height: 44px;
  background: var(--ink);
  display: grid; place-items: center;
  border-radius: 4px;
  object-fit: contain;
  padding: 4px;
}
.brand-mark { width: 44px; height: 44px; border-radius: 4px; flex-shrink: 0; display: block; }
.brand-mark-sm { width: 22px; height: 22px; border-radius: 4px; }
.client-text { display: flex; flex-direction: column; min-width: 0; }
.client-name {
  font-family: var(--serif);
  font-size: 26px;
  line-height: 1;
  letter-spacing: -.01em;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.client-sub {
  font-family: var(--mono);
  font-size: var(--t-meta);
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--ink-50);
  margin-top: 4px;
}
.header-poweredby { display: flex; flex-direction: column; align-items: flex-end; gap: 6px; }
.poweredby-label {
  font-family: var(--mono);
  font-size: var(--t-meta);
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--ink-65);
}
.header-poweredby-row { display: flex; align-items: center; gap: 8px; }
.brand-name { font-weight: 600; letter-spacing: -.01em; font-size: 14px; font-family: var(--sans); }

/* document deck (Survey ID / Period / Delivered) */
.report-meta {
  display: flex; gap: 32px; flex-wrap: wrap;
  padding: 14px 0 0;
  margin-bottom: 0;
}
.report-meta .meta-item { display: flex; flex-direction: column; gap: 2px; }
.report-meta .meta-item .k {
  font-family: var(--mono); font-size: var(--t-meta);
  letter-spacing: .12em; text-transform: uppercase;
  color: var(--ink-50);
}
.report-meta .meta-item .v {
  color: var(--ink); font-weight: 500; font-size: 13px;
}

/* ---------- Section head ---------- */
.block { margin-top: 56px; }
.block-header-row, .section-head {
  display: flex; align-items: baseline; justify-content: space-between;
  gap: 24px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--ink);
  margin-bottom: 28px;
}
.section-head .sh-left { display: flex; align-items: baseline; gap: 18px; }
.section-head .sh-num {
  font-family: var(--serif); font-size: 28px; line-height: 1;
  color: var(--ink-50); font-style: italic;
}
.block-title {
  font-size: var(--t-h2); line-height: 1.25; letter-spacing: -.015em;
  font-weight: 600; margin: 0;
  color: var(--ink);
}
.block-sub { font-size: 13px; color: var(--ink-65); margin: 0 0 20px; max-width: 580px; line-height: 1.5; }
.section-head .sh-right { color: var(--ink-50); font-family: var(--mono); font-size: var(--t-meta);
                         letter-spacing: .08em; text-transform: uppercase; }

/* ---------- Hero ---------- */
.hero {
  margin-top: 48px;
  display: grid;
  grid-template-columns: 1.05fr 1fr;
  gap: 56px;
  align-items: stretch;
  margin-bottom: 0;
}
.hero-metric {
  display: flex; flex-direction: column; justify-content: space-between;
  gap: 24px;
  border-right: 1px solid var(--ink-18);
  padding-right: 56px;
}
.hero-metric-label {
  font-family: var(--mono);
  font-size: var(--t-meta);
  font-weight: 500;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--ink-50);
}
.hero-bignum {
  font-family: var(--serif);
  font-size: var(--t-display);
  line-height: .88;
  letter-spacing: -0.02em;
  color: var(--ink);
  font-weight: 400;
  display: flex;
  align-items: flex-start;
  margin: 14px 0 18px;
}
.hero-bignum .pct {
  font-size: 64px;
  margin-top: 18px;
  margin-left: 6px;
  color: var(--ink-50);
  font-style: italic;
  letter-spacing: 0;
}
.hero-metric-sub {
  max-width: 36ch;
  font-size: 15px;
  color: var(--ink-80);
  line-height: 1.5;
}

.hero-deltas {
  display: flex; gap: 36px; flex-wrap: wrap;
  padding-top: 16px;
  border-top: 1px solid var(--ink-10);
}
.hero-deltas .delta .k {
  font-family: var(--mono); font-size: var(--t-meta);
  letter-spacing: .14em; text-transform: uppercase; color: var(--ink-50);
  margin-bottom: 6px;
}
.hero-deltas .delta .v {
  font-family: var(--serif); font-size: 28px; line-height: 1;
  color: var(--ink); display: flex; align-items: baseline; gap: 6px;
  font-weight: 400;
}
.hero-deltas .delta .v small {
  font-family: var(--sans); font-size: 12px; color: var(--ink-65);
  font-weight: 500; letter-spacing: .04em;
}
.hero-deltas .arrow-up   { color: var(--positive); }
.hero-deltas .arrow-down { color: var(--negative); }

.hero-narrative {
  display: flex; flex-direction: column; gap: 0;
}
.hero-narrative h3.lede {
  font-family: var(--serif);
  font-size: 28px;
  line-height: 1.2;
  letter-spacing: -.005em;
  font-weight: 400;
  margin: 0 0 20px;
  max-width: 28ch;
}
.narrative-bullets { list-style: none; padding: 0; margin: 0; }
.narrative-bullets li {
  padding: 18px 0;
  border-top: 1px solid var(--ink-10);
  display: grid;
  grid-template-columns: 28px 1fr;
  column-gap: 14px;
}
.narrative-bullets li:last-child { border-bottom: 1px solid var(--ink-10); }
.narrative-bullets li::before {
  content: counter(narrative, decimal-leading-zero);
  counter-increment: narrative;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .1em;
  color: var(--ink-50);
  padding-top: 3px;
}
.narrative-bullets { counter-reset: narrative; }
.narrative-bullets .narrative-body { min-width: 0; }
.narrative-bullets .narrative-body > p,
.narrative-bullets .narrative-body > span:first-of-type {
  margin: 0 0 10px;
  font-size: 15px;
  line-height: 1.5;
  color: var(--ink);
  display: block;
}
.narrative-bullets .narrative-row { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.narrative-bullets .narrative-placeholder { color: var(--ink-65); font-style: italic; }
.narrative-bullets .narrative-placeholder::before { color: var(--ink-35); }

/* pills (newspapery) */
.pill {
  display: inline-flex; align-items: center; gap: 6px;
  height: 22px;
  padding: 0 10px;
  border-radius: 11px;
  font-family: var(--sans);
  font-size: 11px;
  font-weight: 500;
  letter-spacing: .04em;
  text-transform: uppercase;
  white-space: nowrap;
  flex-shrink: 0;
  background: var(--pill-low-bg);
  color: var(--pill-low-fg);
  border: 1px solid rgba(0,0,0,.04);
}
.pill.confidence::before {
  content: ""; width: 6px; height: 6px; border-radius: 50%;
  background: currentColor;
}
.pill.warn { background: var(--pill-warn-bg); color: var(--pill-warn-fg); }
.pill.crit { background: var(--pill-crit-bg); color: var(--pill-crit-fg); }
.pill.info { background: var(--pill-info-bg); color: var(--pill-info-fg); }
.confidence-pill { display: inline-flex; align-items: center; gap: 6px; height: 22px; padding: 0 10px;
                   border-radius: 11px; font-size: 11px; font-weight: 500; letter-spacing: .04em;
                   text-transform: uppercase; white-space: nowrap; flex-shrink: 0;
                   background: var(--pill-low-bg); color: var(--pill-low-fg); border: 1px solid rgba(0,0,0,.04); }
.confidence-pill::before {
  content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor;
}
.confidence-pill.high { background: var(--pill-info-bg); color: var(--pill-info-fg); }
.confidence-pill.low  { background: var(--pill-warn-bg); color: var(--pill-warn-fg); }

/* evidence links: mono, hairline underline */
.evidence-links { display: inline-flex; gap: 14px; flex-wrap: wrap; flex-shrink: 1; min-width: 0; }
.evidence-links a { flex-shrink: 0; }
.evidence, .evidence-links a, .ii-evidence-link, .ii-issue-chip {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .06em;
  color: var(--ink-65);
  text-decoration: none;
  border-bottom: 1px solid var(--ink-18);
  padding: 0 0 1px 0;
  background: transparent !important;
  white-space: nowrap;
}
.evidence:hover, .evidence-links a:hover, .ii-evidence-link:hover, .ii-issue-chip:hover {
  color: var(--signal); border-color: var(--signal);
}

/* ---------- KPI strip ---------- */
.kpi-strip {
  display: grid;
  grid-template-columns: repeat(6, 1fr);
  border-top: 1px solid var(--ink-18);
  border-bottom: 1px solid var(--ink-18);
  margin-top: 48px;
  margin-bottom: 0;
  background: transparent;
}
.kpi-card {
  padding: 22px;
  border-right: 1px solid var(--ink-10);
  display: flex; flex-direction: column;
  gap: 8px;
  min-height: 132px;
  background: transparent;
  box-shadow: none;
  border-top: none; border-left: none; border-bottom: none;
  border-radius: 0;
}
.kpi-card:last-child { border-right: none; }
.kpi-card:hover { transform: none; }
.kpi-label {
  font-family: var(--mono); font-size: var(--t-meta);
  letter-spacing: .14em; text-transform: uppercase; color: var(--ink-50);
  font-weight: 500;
}
.kpi-value {
  font-family: var(--serif);
  font-size: 44px;
  line-height: 1;
  color: var(--ink);
  letter-spacing: -.005em;
  display: flex; align-items: baseline; gap: 4px;
  margin-top: auto;
  font-feature-settings: "tnum";
  font-weight: 400;
}
.kpi-value sup {
  font-family: var(--sans); font-size: 13px; color: var(--ink-65); font-weight: 500;
  letter-spacing: .02em;
  position: relative; top: -18px;
  margin-left: 2px;
}
.kpi-sub {
  font-family: var(--mono);
  font-size: 10.5px;
  color: var(--ink-65);
  letter-spacing: .04em;
}
.kpi-sub .up   { color: var(--positive); }
.kpi-sub .down { color: var(--negative); }

/* ---------- Issues + Improvements ---------- */
.ii-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 32px; }
.ii-card,
.card-editorial {
  background: var(--card);
  border: 1px solid var(--ink-18);
  border-radius: 6px;
  padding: 0;
  margin-bottom: 0;
  box-shadow: none;
  overflow: hidden;
}
.ii-card-stack { display: flex; flex-direction: column; }
.card-head {
  display: flex; justify-content: space-between; align-items: baseline;
  padding: 18px 22px 14px;
  border-bottom: 1px solid var(--ink-10);
}
.card-head h3, .ii-column-title {
  font-family: var(--sans);
  font-size: 13px;
  font-weight: 600;
  letter-spacing: .02em;
  margin: 0;
  text-transform: uppercase;
  color: var(--ink);
}
.card-head .count {
  font-family: var(--serif);
  font-size: 22px;
  line-height: 1;
  color: var(--ink-65);
  font-style: italic;
}

/* Issues donut */
.issues-pie {
  display: grid;
  grid-template-columns: 148px 1fr;
  gap: 22px;
  align-items: center;
  padding: 20px 22px;
  border-bottom: 1px solid var(--ink-10);
}
.issues-pie svg { display: block; }
.issues-legend {
  list-style: none; padding: 0; margin: 0;
  display: flex; flex-direction: column; gap: 7px;
}
.issues-legend li {
  display: grid;
  grid-template-columns: 10px 1fr auto auto;
  column-gap: 10px;
  align-items: center;
  font-size: 12.5px;
  color: var(--ink-80);
}
.issues-legend .sw { width: 10px; height: 10px; border-radius: 2px; }
.issues-legend .lab { letter-spacing: -.005em; }
.issues-legend .pct {
  font-family: var(--mono); font-size: 11.5px;
  color: var(--ink); font-weight: 500;
  min-width: 44px; text-align: right;
}
.issues-legend .n {
  font-family: var(--mono); font-size: 11px;
  color: var(--ink-50); min-width: 22px; text-align: right;
}

/* card-list rows (replaces ii-card layout per-item) */
.ii-card-row {
  display: grid;
  grid-template-columns: 1fr auto;
  column-gap: 14px;
  padding: 16px 22px;
  border-bottom: 1px solid var(--ink-06);
  align-items: start;
}
.ii-card-row:last-child { border-bottom: none; }
.ii-card-row .ii-card-title {
  font-size: 14.5px;
  line-height: 1.4;
  color: var(--ink);
  font-weight: 500;
  font-family: var(--sans);
  margin: 0 0 4px;
  letter-spacing: -.005em;
}
.ii-card-row .ii-card-body {
  font-size: 13px;
  color: var(--ink-65);
  line-height: 1.45;
  margin: 0 0 8px;
}
.ii-card-row .ii-rationale { color: var(--ink-65); }
.ii-card-row .ii-tags,
.ii-card-row .ii-meta-row,
.ii-card-row .ii-evidence {
  margin-top: 6px;
  display: flex; gap: 10px; align-items: center; color: var(--ink-50); flex-wrap: wrap;
  font-family: var(--mono); font-size: 11px; letter-spacing: .04em;
  border: none; padding: 0;
}
.ii-card-row .ii-tag {
  background: transparent; color: var(--ink-65);
  font-family: var(--mono); font-size: 11px; padding: 0;
  letter-spacing: .04em;
}
.ii-card-row .ii-tag::before {
  content: ""; display: inline-block; width: 3px; height: 3px;
  background: var(--ink-35); border-radius: 50%; margin-right: 8px;
  vertical-align: middle;
}
.ii-card-row .ii-tag:first-child::before { display: none; }
.ii-card-row .ii-impact {
  font-size: 12px; color: var(--ink-80); margin: 8px 0 6px;
  background: transparent; padding: 0;
  border-radius: 0;
  line-height: 1.4;
  font-family: var(--sans);
  font-style: italic;
}
.ii-card-row .ii-impact-label {
  font-weight: 500; color: var(--ink); margin-right: 4px;
  font-style: normal;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.ii-card-row .ii-evidence-label,
.ii-card-row .ii-evidence-link,
.ii-card-row .ii-issue-chip {
  font-family: var(--mono); font-size: 11px;
}
.ii-card-row .ii-evidence-link, .ii-card-row .ii-issue-chip {
  color: var(--ink-65); border-bottom: 1px solid var(--ink-18); padding-bottom: 1px;
  text-decoration: none;
}
.ii-card-row .ii-evidence-link:hover, .ii-card-row .ii-issue-chip:hover {
  color: var(--signal); border-color: var(--signal);
}
.ii-card-row .pill,
.ii-card-row .ii-sev,
.ii-card-row .ii-effort {
  flex-shrink: 0; margin-top: 2px;
  height: 22px; padding: 0 10px; border-radius: 11px;
  display: inline-flex; align-items: center;
  font-family: var(--sans); font-size: 11px; font-weight: 500;
  letter-spacing: .04em; text-transform: uppercase;
  border: 1px solid rgba(0,0,0,.04);
}
.ii-sev-critical { background: var(--pill-crit-bg); color: var(--pill-crit-fg); }
.ii-sev-high     { background: var(--pill-warn-bg); color: var(--pill-warn-fg); }
.ii-sev-medium   { background: var(--pill-info-bg); color: var(--pill-info-fg); }
.ii-sev-low      { background: var(--pill-low-bg); color: var(--pill-low-fg); }
.ii-effort-small  { background: var(--pill-low-bg);  color: var(--pill-low-fg); }
.ii-effort-medium { background: var(--pill-warn-bg); color: var(--pill-warn-fg); }
.ii-effort-large  { background: var(--pill-info-bg); color: var(--pill-info-fg); }

/* keep .ii-id hidden — the editorial design folds it into the row meta line */
.ii-card-row .ii-id { display: none; }

/* ---------- Question response cards ---------- */
.questions-grid, .qgrid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 24px;
}
.q-card, .qcard {
  border: 1px solid var(--ink-18);
  border-radius: 6px;
  background: var(--card);
  padding: 24px 24px 20px;
  display: flex; flex-direction: column; gap: 14px;
  box-shadow: none;
}
.q-card-header { display: flex; flex-direction: column; gap: 4px; align-items: flex-start; margin-bottom: 0; }
.q-card-num, .qid {
  font-family: var(--mono); font-size: 11px; letter-spacing: .14em;
  color: var(--ink-50); text-transform: uppercase; font-weight: 500;
}
.q-card-text, .qtxt {
  font-family: var(--serif);
  font-size: 22px;
  line-height: 1.25;
  letter-spacing: -.005em;
  color: var(--ink);
  margin: 4px 0 0;
  font-weight: 400;
}
.q-card-stats {
  display: flex; gap: 22px; align-items: baseline;
  padding-top: 12px; border-top: 1px solid var(--ink-10);
  color: var(--ink-65); font-family: var(--mono);
  font-size: 11px; letter-spacing: .08em; text-transform: uppercase;
  margin-top: auto;
}
.q-card-stats b {
  font-family: var(--serif); font-style: italic; font-weight: 400;
  color: var(--ink); font-size: 16px; letter-spacing: 0; text-transform: none;
}
.q-card-body { display: grid; grid-template-columns: 1fr 1fr; gap: 24px; align-items: start; }
.q-card-body-quotes-only { grid-template-columns: 1fr 1fr; }
.q-card-body-open { grid-template-columns: 1.1fr 1fr; gap: 28px; align-items: start; }
.q-card-chart { min-height: 180px; }
.q-card-quotes { display: flex; flex-direction: column; gap: 14px; }
.q-card-openhint {
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .08em;
  text-transform: uppercase;
  color: var(--ink-50);
  padding: 0;
  background: transparent;
  border-left: none;
  line-height: 1.5;
}
.q-card-open-note {
  font-size: 14px;
  color: var(--ink-65);
  line-height: 1.5;
  padding: 6px 14px 6px 0;
  border-right: 1px solid var(--ink-10);
  max-width: 36ch;
}
.q-card-open-note em { font-family: var(--serif); font-style: italic; color: var(--ink); }

/* native bar block (replaces per-question ApexCharts for closed Qs) */
.qbar-block { display: flex; flex-direction: column; gap: 8px; }
.qbar {
  display: grid;
  grid-template-columns: 96px 1fr 48px;
  align-items: center;
  column-gap: 12px;
  font-size: 13px;
}
.qbar .lab { color: var(--ink); font-weight: 400; }
.qbar .pct { color: var(--ink-65); font-family: var(--mono); font-size: 12px; text-align: right; }
.qtrack { height: 10px; background: var(--ink-06); border-radius: 2px; overflow: hidden; }
.qfill { height: 100%; background: var(--ink); border-radius: 2px; }
.qfill.signal { background: var(--signal); }

/* quote */
.quote, .qquote {
  border-left: 2px solid var(--ink);
  padding: 4px 0 4px 14px;
  color: var(--ink-80);
  background: transparent !important;
  border-radius: 0;
  border-bottom: none;
  border-top: none;
  border-right: none;
}
.quote-text {
  color: var(--ink-80);
  font-family: var(--serif);
  font-size: 17px;
  font-style: italic;
  line-height: 1.4;
  letter-spacing: -.002em;
  font-weight: 400;
}
.quote-meta {
  font-size: 10.5px;
  color: var(--ink-50);
  margin-top: 6px;
  display: flex; align-items: center; gap: 8px; flex-wrap: wrap;
  font-family: var(--mono);
  font-style: normal;
  letter-spacing: .12em;
  text-transform: uppercase;
}
.quote-audio {
  display: inline-flex; align-items: center; gap: 4px;
  font-family: var(--mono); font-size: 10.5px;
  letter-spacing: .08em; text-transform: uppercase;
  padding: 2px 8px; border: 1px solid var(--ink-18); border-radius: 2px;
  color: var(--ink-65); background: transparent; cursor: pointer;
}
.quote-audio:hover { color: var(--signal); border-color: var(--signal); }
.quote-audio.playing { background: var(--ink); color: var(--paper); border-color: var(--ink); }
.quote-audio.unavailable { color: var(--ink-35); border-color: var(--ink-10); cursor: not-allowed; }

/* ---------- Charts ---------- */
.chart-wrap, .sankey-wrap {
  border: 1px solid var(--ink-18);
  border-radius: 6px;
  background: var(--card);
  padding: 24px 28px 28px;
  box-shadow: none;
  min-height: 0;
}
.chart-meta {
  display: flex; align-items: baseline; justify-content: space-between;
  margin-bottom: 16px;
}
.chart-meta .ttl {
  font-family: var(--serif); font-size: 22px; letter-spacing: -.005em; line-height: 1;
}
.chart-meta .meta { color: var(--ink-50); }
.chart-axis text, .chart text {
  font-family: var(--mono);
  font-size: 10.5px;
  fill: var(--ink-50);
  letter-spacing: .04em;
}
.sankey-wrap svg { width: 100%; height: auto; display: block; }
.sankey-node rect { fill-opacity: 1; }
.sankey-node-label { font-family: var(--mono); font-size: 10.5px; font-weight: 500; fill: var(--ink-50);
                     letter-spacing: .12em; text-transform: uppercase; }
.sankey-node-count { font-family: var(--serif); font-size: 18px; fill: var(--ink); font-feature-settings: "tnum"; }
.sankey-link { fill: none; stroke-opacity: 0.10; }
.sankey-link:hover { stroke-opacity: 0.22; }

/* ---------- Heatmap (CSS grid) ---------- */
.heatmap-wrap { display: grid; grid-template-columns: 1fr 220px; gap: 28px; align-items: start; }
.heatmap {
  display: grid;
  grid-auto-rows: 26px;
  gap: 2px;
  align-items: center;
}
.heatmap .corner { font-family: var(--mono); font-size: 10.5px; color: var(--ink-50); }
.heatmap .col-h, .heatmap .row-h {
  font-family: var(--mono); font-size: 10.5px; color: var(--ink-50);
  text-align: center; letter-spacing: .04em;
}
.heatmap .row-h { text-align: left; padding-right: 6px; text-transform: uppercase; }
.heatcell { height: 100%; border-radius: 2px; }
.heatmap .col-h { padding-bottom: 4px; }

.heat-legend { border-left: 1px solid var(--ink-10); padding-left: 22px; }
.heat-legend h4 {
  font-family: var(--mono); font-size: 11px; letter-spacing: .12em;
  text-transform: uppercase; color: var(--ink-50); margin: 0 0 10px;
  font-weight: 500;
}
.heat-legend p { font-size: 13px; color: var(--ink-80); margin: 0 0 16px; line-height: 1.5; }
.heat-scale { display: flex; gap: 2px; height: 14px; margin-bottom: 6px; }
.heat-scale > div { flex: 1; border-radius: 2px; }
.heat-scale-labs { display: flex; justify-content: space-between;
                   font-family: var(--mono); font-size: 10.5px; color: var(--ink-50); }

@media (max-width: 1080px) {
  .heatmap-wrap { grid-template-columns: 1fr; }
  .heat-legend { border-left: none; border-top: 1px solid var(--ink-10); padding-left: 0; padding-top: 22px; }
}

.sankey-legend {
  list-style: none; padding: 0; margin: 22px 0 0;
  border-top: 1px solid var(--ink-10);
  display: block;
  counter-reset: q;
}
.sankey-legend-row {
  padding: 12px 0;
  border-bottom: 1px solid var(--ink-10);
  display: grid;
  grid-template-columns: 36px 1fr;
  column-gap: 12px;
  align-items: baseline;
  font-size: 13px; line-height: 1.4;
}
.sankey-legend-row:last-child { border-bottom: none; }
.sankey-legend-key {
  font-family: var(--mono); font-size: 11px; letter-spacing: .12em;
  color: var(--ink-50); font-weight: 500; flex-shrink: 0;
}
.sankey-legend-text { color: var(--ink); }

/* Side-panel split for the Sankey: chart on the left, Question key on the right */
.sankey-wrap.chart-split,
.chart-wrap.chart-split { display: grid; grid-template-columns: 1fr 280px; gap: 28px; }

.qlegend ol {
  list-style: none; padding: 0; margin: 0;
  counter-reset: q;
  border-top: 1px solid var(--ink-10);
}
.qlegend li {
  counter-increment: q;
  padding: 12px 0;
  border-bottom: 1px solid var(--ink-10);
  display: grid;
  grid-template-columns: 36px 1fr;
  column-gap: 12px;
  align-items: baseline;
}
.qlegend li:last-child { border-bottom: none; }
.qlegend li::before {
  content: "Q" counter(q);
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .12em;
  color: var(--ink-50);
}
.qlegend p { margin: 0; font-size: 13px; line-height: 1.4; color: var(--ink); }

@media (max-width: 1080px) {
  .sankey-wrap.chart-split,
  .chart-wrap.chart-split { grid-template-columns: 1fr; }
}

/* ---------- Themes ---------- */
#themes-block {
  background: var(--card);
  border: 1px solid var(--ink-18);
  border-radius: 6px;
  padding: 24px 28px;
  box-shadow: none;
}
#themes-block .block-title { margin-bottom: 14px; padding-bottom: 0; border-bottom: none; }
.themes-block-inner { display: flex; flex-direction: column; gap: 4px; padding-top: 4px; }
.themes-block-inner .theme-row { grid-template-columns: 240px 1fr 60px; }
.themes-block-inner.with-sentiment .theme-row { grid-template-columns: 240px 1fr 60px 84px; }
.theme-row {
  display: grid;
  align-items: center;
  column-gap: 18px;
  padding: 8px 0;
  border-bottom: 1px solid var(--ink-06);
  border-top: none;
}
.theme-row:last-child { border-bottom: none; }
.theme-label { font-size: 14px; color: var(--ink); font-weight: 500; flex-shrink: 0; }
.theme-bar-track { height: 12px; background: var(--ink-06); border-radius: 2px; overflow: hidden; }
.theme-bar-fill { height: 100%; background: var(--ink); border-radius: 2px; }
.theme-bar-fill.signal { background: var(--signal); }
.theme-count {
  font-family: var(--mono); font-size: 12px; color: var(--ink-65);
  text-align: right; font-feature-settings: "tnum"; font-weight: 500;
}
.theme-sent {
  font-family: var(--mono); font-size: 11px; letter-spacing: .04em;
  text-align: right; color: var(--ink-65);
  font-feature-settings: "tnum";
}
.theme-sent.pos { color: var(--positive); }
.theme-sent.neg { color: var(--negative); }
.themes-empty { color: var(--ink-65); font-style: italic; padding: 16px 0; font-family: var(--sans); }

/* ---------- Calls table ---------- */
.table-wrap {
  border: none; border-radius: 0; overflow: visible;
  background: transparent; box-shadow: none;
}
.call-table { width: 100%; border-collapse: collapse; }
.call-table thead th {
  text-align: left;
  padding: 10px 14px;
  background: transparent;
  border-bottom: 1px solid var(--ink);
  font-weight: 500;
  color: var(--ink-50);
  font-size: 11px;
  font-family: var(--mono);
  text-transform: uppercase;
  letter-spacing: .12em;
}
.call-table tbody td {
  padding: 14px 14px;
  border-bottom: 1px solid var(--ink-10);
  font-size: 13.5px;
  vertical-align: middle;
  font-feature-settings: "tnum";
  background: transparent;
}
.call-table tbody tr:hover { background: var(--ink-03); }
.call-table tbody tr:last-child td { border-bottom: none; }
.call-table .num { font-family: var(--mono); }
.status-pill {
  font-family: var(--mono); font-size: 10.5px; letter-spacing: .06em;
  text-transform: uppercase; color: var(--ink-65);
  background: transparent; padding: 0; display: inline-flex; align-items: center; gap: 6px;
}
.status-pill::before {
  content: ""; display: inline-block; width: 6px; height: 6px;
  background: var(--ink); border-radius: 50%;
}
.status-pill.completed::before,
.status-pill.complete::before  { background: var(--ink); }
.status-pill.failed::before,
.status-pill.dropped::before   { background: #a04634; }
.status-pill.no_answer::before { background: var(--ink-50); }
.status-pill.busy::before      { background: var(--ink-50); }
.status-pill.partial::before   { background: var(--ink-50); }
.status-pill.answered::before  { background: var(--signal); }

/* per-call sentiment bar in the call browser */
.call-table .cid {
  font-family: var(--mono); font-size: 12px; color: var(--ink-65);
  letter-spacing: .04em;
}
.call-table .sent {
  width: 80px; height: 6px;
  background: var(--ink-06);
  border-radius: 2px;
  position: relative;
  display: inline-block;
  overflow: hidden;
  vertical-align: middle;
}
.call-table .sent i {
  position: absolute; top: 0; height: 100%;
  background: var(--ink);
  border-radius: 2px;
}
.call-table .sent.neg i { background: #a04634; }
.call-table .play {
  font-family: var(--mono); font-size: 11px; color: var(--ink-65);
  text-decoration: none; border-bottom: 1px solid var(--ink-18);
  padding: 0 0 1px 0;
}
.call-table .play:hover { color: var(--signal); border-color: var(--signal); }
.call-table .play.unavailable { color: var(--ink-50); border-bottom-color: transparent; cursor: default; }

/* widths so the table fits 9 columns nicely (transcript + recording are link cells) */
.call-table .th-call       { width: 86px; }
.call-table .th-caller     { width: 140px; }
.call-table .th-when       { width: 110px; }
.call-table .th-length     { width: 60px; }
.call-table .th-status     { width: 100px; }
.call-table .th-sent       { width: 140px; }
.call-table .th-theme      { width: auto; }
.call-table .th-transcript { width: 80px; }
.call-table .th-rec        { width: 80px; text-align: right; }

/* Show all (N more) button below the call table */
.show-more-btn {
  display: block;
  margin: 18px auto 0;
  padding: 10px 22px;
  background: transparent;
  border: 1px solid var(--ink);
  border-radius: 22px;
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .14em;
  text-transform: uppercase;
  color: var(--ink);
  cursor: pointer;
  transition: background .15s ease, color .15s ease;
}
.show-more-btn:hover {
  background: var(--ink);
  color: var(--paper);
}
.show-more-btn:focus-visible {
  outline: 2px solid var(--signal);
  outline-offset: 2px;
}

/* ---------- Demo mode (?demo=1) — disable interactive elements ----------
   Used when this report is embedded as a static example on the marketing
   site. All anchor jumps, audio buttons, evidence chips, etc. become inert
   so the user can't click into broken endpoints. The Show More button is
   the one exception (it's in-page state, no navigation). */
.demo-mode a,
.demo-mode .play,
.demo-mode .quote-audio,
.demo-mode .evidence,
.demo-mode .ii-evidence-link,
.demo-mode .ii-issue-chip,
.demo-mode .evidence-links a {
  pointer-events: none !important;
  cursor: default !important;
}
.demo-mode a:hover,
.demo-mode .play:hover,
.demo-mode .quote-audio:hover {
  color: inherit !important;
  border-color: var(--ink-18) !important;
}
.demo-mode .show-more-btn {
  /* Show-more remains active in demo mode — it doesn't navigate or fetch. */
  pointer-events: auto !important;
  cursor: pointer !important;
}

/* ---------- Footer / colophon ---------- */
.report-footer {
  display: flex; justify-content: space-between; align-items: baseline;
  border-top: 2px solid var(--ink);
  padding-top: 18px;
  margin-top: 56px;
  color: var(--ink-65);
  font-family: var(--mono);
  font-size: 11px;
  letter-spacing: .08em;
  text-transform: uppercase;
}
.footer-brand { font-weight: 500; letter-spacing: .08em; }

/* ---------- Print / PDF ---------- */
@media print {
  body { background: #fff; }
  body::before { display: none; }
  .report-shell { padding: 24px 32px; max-width: none; }
  section, .block { page-break-inside: avoid; }
  .q-card, .qcard, .ii-card, .chart-wrap, .questions-grid > *, .qgrid > * { page-break-inside: avoid; }
  .call-table tr { page-break-inside: avoid; }
  .quote-audio { display: none; }
  a { color: inherit; text-decoration: none; }
}
.print-mode .quote-audio { display: none; }

/* ---------- Responsive ---------- */
@media (max-width: 1080px) {
  .report-shell { padding: 40px 32px 72px; }
  :root { --t-display: 132px; }
  .hero { grid-template-columns: 1fr; gap: 40px; }
  .hero-metric { border-right: none; border-bottom: 1px solid var(--ink-18); padding-right: 0; padding-bottom: 32px; }
  .kpi-strip { grid-template-columns: repeat(3, 1fr); }
  .kpi-card:nth-child(3) { border-right: none; }
  .kpi-card:nth-child(-n+3) { border-bottom: 1px solid var(--ink-10); }
  .ii-grid, .questions-grid, .qgrid { grid-template-columns: 1fr; }
  .q-card-body, .q-card-body-open { grid-template-columns: 1fr; }
  .q-card-open-note { border-right: none; border-bottom: 1px solid var(--ink-10); padding: 0 0 14px; max-width: none; }
}
@media (max-width: 640px) {
  :root { --t-display: 96px; --t-h1: 30px; }
  .report-shell { padding: 28px 20px 48px; }
  .kpi-strip { grid-template-columns: repeat(2, 1fr); }
  .kpi-card { border-bottom: 1px solid var(--ink-10); }
  .themes-block-inner .theme-row,
  .themes-block-inner.with-sentiment .theme-row { grid-template-columns: 1fr 60px; }
  .theme-bar-track, .theme-sent { display: none; }
}